We realise the importance of what happens to equipment after it has been delivered to our customers. Which is why we offer a range of customer care packages and comprehensive after-sales training to our our engineers who will find faults fast and complete repairs quickly, ensuring your Komatsu and OMG equipment remains in optimum condition.
By first developing a clear understanding of your business needs we are able to individually tailor our customer care packages to suit your operational needs. These include:
Fleet Management Packages
Regular Service Training for Authorised Dealers
National Breakdown Cover, 365 days a year
All Dealers have Fully Equipped Mobile Workshops
Komatsu / OMG Genuine Spare Parts
Komatsu Forklift and OMG Genuine Spare Parts are manufactured under strict quality control guidelines of which quality and reliability is guaranteed.
That is why only genuine parts should be used on our range of products to maximise the performance and life of the equipment.
The market is saturated with counterfeit products, or so called imitation parts that look like the genuine article. Parts obtained from unauthorized distributors or on-line repair and parts shops will invalidate Komatsu and OMG Warranty and could effect the performance of your truck.
Therefore, it is best to contact your local Authorised Komatsu / OMG Forklift Dealer to obtain genuine parts.
Komatsu / OMG Parts Support
We offer a fast and effective supply of parts, with same day delivery of fast moving items and next day delivery of non-stock items. Our fully computerised parts network offers direct instant access to the Komatsu and OMG European parts supply operation.